Hello,
Can you please confirm whether you have a single BOE or IPS server which is acting as your sole CMS server to authentication your Enterprise users, or if you have a clustered or load-balanced environment involving several BOE/IPS servers
In fact , some possible cause of this error message is the Load balancer introduced into BusinessObjects Enterprise environment. FIM supports only a single authentication server (BOE or IPS) whcih must resolve to a static IP address. In a load balanced environment the authentication call may be made to one server, but then subsequently validated by a different BOE or IPS
server. This can cause this error.
Regards,
SOumaya